Voice of the Customer: Radio Interview with Matt Wilcox

I first met Chad McDaniel, President of Execs in the Know, at the recent Customer Response Summit. I was honored to be invited as a guest on his radio show, Voice of the Customer, to discuss social media as an emerging customer response channel. Thanks to all of the listeners for their great questions, and many thanks to Chad for giving me the opportunity to share some of my thoughts and insights.

*The broadcast begins at :37

Listen to internet radio with execsintheknow on Blog Talk Radio

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