Is it real, or is it Virtual Banking Assistant?

Posted by on June 29, 2020 at 2:25 pm

There’s a new virtual assistant in town, and it’s danged smart. Its name, appropriately enough, is Virtual Banking Assistant from Fiserv.* And while virtual banking assistants are no longer new, this one impresses in its cutting-edge conversational capability. A recent Fiserv press release states: Rooted in Natural Language Processing (NLP), deep learning and AI technologies […]

Trust in financial institutions rises among consumers

Posted by on December 14, 2012 at 9:20 pm

A higher number of consumers expressed more optimism in the financial services industry as the economy shows signs of stabilization. A reported 23 percent of survey respondents say they trust the nation’s financial systems, up two percentage points from the same study conducted in June, according to the most recent Chicago Booth/Kellogg School Financial Trust […]

More banks market prepaid debit cards to all demographics, incomes

Posted by on September 25, 2012 at 7:58 pm

Prepaid debit cards carry the reputation for appealing primarily to the un- or underbanked demographics. Individuals belonging to this sector typically rely upon cash, check-cashing services and alternative financing solutions to avoid traditional bank products, such as checking or savings accounts. However, new data reveals more financial institutions are expanding their prepaid offerings to not […]

Square adds loyalty features to boost customer base

Posted by on June 21, 2012 at 2:57 pm

Millions of small businesses and individuals have turned to Square technology to accept credit cards, giving customers more payment options. However, as many Americans become more interested in the convenience of electronic wallets, some retailers fear that credit cards will be phased out. In an effort to encourage consumers to continue using credit cards, Square […]

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Posted by on May 14, 2012 at 4:06 pm

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