It’s difficult to find—much less write—a news item that doesn’t open with or relate to the coronavirus pandemic. And for good reason. It has pretty well invaded every aspect of our lives. About a month ago, I wrote about predicted effects of the pandemic on digital payments. Though this is by no means the way any […]
Originally published Dec 19, 2013. Now more than ever, knowing what is and isn’t reliable information in the media matters. These tips are still relevant. * * * I love digital media. As one who makes a living helping financial institutions marshal their marketing power, I’d be a fool not to. Even so, digital media they can […]
Two weeks ago I posted heartening examples of humanity rising to its best in a crisis. But I’m no Pollyanna. Crises also provide opportunities for scum to rise to the surface, and here the current pandemic is proving no exception. Topping the list this time around are medical scams. Some sell “testing kits” that are, […]
This one never seems to go out of date. Writing and distributing surveys is easier than ever. So is doing it wrong, a proud tradition that many companies seem bent on continuing. Originally posted March 31, 2011. * * * Thanks to the Internet, many tools once exclusive to professionals are now widely available at low […]
It’s tempting to assume that AI in banking is non-sexist and cannot be otherwise. After all, AIs are genderless, so how could they possibly identify with or prefer one gender over another? Except, well, AIs mine databases. If biases happen to be built into data-gathering processes—and not necessarily by design—AIs can hardly avoid emerging with […]