Uncategorized

TBT: Predicting the future of fintech under Trump—how’d I do?

Posted by on April 30, 2020 at 3:19 pm

At the outset of the Trump administration, questions loomed about the future of Dodd Frank, the payments industry, and fintech in general. Here’s a look at my situation analysis, three years later. Originally posted March 8, 2017. * * * Perhaps you heard: The United States has a new administration. Relax. I’m not going to opine […]

Best of intentions: PPP and SMB loans

Posted by on April 27, 2020 at 6:06 pm

Precautions taken by state and local governments during the pandemic have ranged from stay-at-home recommendations to stay-at-home orders, some under threat of citation. Although some groups have erupted in protest, most Americans seem to have willingly placed themselves under a sort of house arrest.  There’s no need to recite the long- and short-term economic consequences […]

TBT: Emails that people actually open

Posted by on April 23, 2020 at 3:01 pm

Nine years later, it’s still good advice. Originally published Apr 29, 2011.  * * * It’s not very often that I open an email with a cryptic subject line. My inbox is just too full (as I’m sure most of yours are) to take the time to guess what it’s about, or to open it […]

It might be time to alert clients to a new, old scam

Posted by on April 20, 2020 at 1:41 pm

Informing clients helps reduce risk and adds value to the brand. When it comes to finding ways to fill time, sequester-induced boredom is hands-down the mother of invention. No small number of people turn their newfound spare time to activities like gardening, Netflix binging, exercise, yard work, house cleaning, learning a new skill, games, walks, […]

TBT: True to the brand … or stubborn?

Posted by on April 16, 2020 at 1:21 pm

Current events demand we evolve and adapt like never before. Today’s TBT post cautions against letting the brand stand in your way. Originally posted September 27, 2017. * * * ANECDOTES ABOUND of companies that prosper by sticking to brand promises.* That’s great when brand promises are relevant. Sticking to promises no one gives a hoot about isn’t so […]