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When do we want it? Now!

Posted by on February 18, 2020 at 2:52 pm

Crazy humans. Seems like we’re never satisfied. If you don’t believe me, ask Abraham Maslow. According to his Hierarchy of Needs, which hardly needs introduction, as soon as we satisfy basic needs like air, water, and food, we up our expectations to things like security, revenue, health, and possessions. From there we seek friendship and belonging. […]

It’s time to own the payment relationship. But hurry. (TBT)

Posted by on February 13, 2020 at 2:19 pm

First posted May 28, 2015, adapted from my article for Credit Union Magazine. * * * IT’S NO LONGER NEWS that payment relationships are a, if not the, wave of the financial services future.Experts have harped on the subject ad infinitum. People like me have harped on it, too. Part of the message seems to have gotten through loud […]

The well-worn payment device

Posted by on February 10, 2020 at 2:46 pm

Now and then a product comes along that, seemingly overnight, proves indispensable, even though we had seemed to manage quite well without it before. The automobile comes to mind. So does Egg McMuffin. And, for a while, fidget spinners. But at least people could readily grasp what automobiles, McMuffins, and fidget spinners were good for. This year […]

TBT: In celebration of tax season and the 19th Amendment

Posted by on February 6, 2020 at 2:46 pm

Perhaps you heard: 2020’s tax seasons is upon us. You may also be aware that August of 2020 will mark 100 years since the adoption of the 19th Amendment, finally acknowledging women’s right to vote. It’s an issue that, like many, today makes us shake our heads to think it was ever hotly contested. It seems […]

Fooling sophisticated security systems with a photo

Posted by on February 3, 2020 at 4:19 pm

Ever notice how easy it is in the movies to get the better of high tech security?  Every secure room and prison cell has a person-size ventilation shaft covered by an easily removed grate. You can spray fog to reveal laser beams and then contort your way through. For every floor with alarm pressure plates, you […]