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A Most Promising Mess

Posted by on October 24, 2013 at 3:11 pm

When mine eyes behold what technology hath wrought upon today’s financial services industry, I cannot help but breathlessly marvel aloud, “What a mess.” Ah, but a promising mess it is. Estimote and JingIt want to feed product and pricing information to customers at point-of-sale while simultaneously feeding customer data back to merchants. PayPal Beacon promises […]

BAI Convention is just 2 weeks away

Posted by on October 22, 2013 at 5:06 pm

See you at the BAI Convention in Denver Planning on attending the BAI Convention in Denver next month? Please grab me and say hello. On the afternoon of November 6, I’ll be joining AOL’s Paul Kadin and New Control’s Jim Marous to speak on “Leveraging Digital and Traditional Marketing to Drive Results.” I hope to […]

About that “major announcement”

Posted by on October 8, 2013 at 4:43 pm

A reluctant farewell … and an enthusiastic hello Readers with nothing better to think about may have been wondering about the last line in my prior post: “Speaking of which, stay tuned for a major announcement from yours truly …” Wonder no longer; here is the promised announcement. I have accepted a position with Fiserv. […]

Banks must find the right ingredients to succeed

Posted by on September 9, 2013 at 7:56 pm

ACCORDING TO a recent TBR survey, North American banks are planning to invest some $74 billion in IT improvements in 2014. That’s two percent more than they look to spend this year. My only surprise is that banks won’t be spending more. It isn’t news that technology drives banking, nor that the extent to which […]

Millennials: Who wants ’em? (Maybe you do.)

Posted by on August 16, 2013 at 3:44 pm

Blame whoever named Boomers “Boomers.” Ever since, the mass media seem to have indulged some sort of compulsion to give succeeding generations names. Unfortunately, no one troubled to come up with anything cool or even appealing. In a dazzling display of no creativity at all, photographer Robert Capa came up with “Generation X” for a photo essay of […]