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Reminder: Catch me at Bank Innovation

Posted by on March 3, 2014 at 8:24 pm

This post is a reminder that tomorrow I’ll be participating as a panelist at Bank Innovation 2014 at the Grand Hyatt in Seattle. Perhaps you remember the Bank Innovation people. You know, the ones who were kind enough to list me—ahead of Ashton Kutcher, don’t forget—as a “Bank Innovator to Watch.” Our topic is “Advanced Bank Marketing […]

Read outside the lines

Posted by on December 19, 2013 at 11:14 pm

My Holiday Gift to You: How to Filter Digital Media Content I love digital media. As one who makes a living helping financial institutions marshal their marketing power, I’d be a fool not to. Even so, digital media are a mixed blessing. They put mass audiences, once the exclusive province of the moneyed, within the […]

Sloganitis

Posted by on November 20, 2013 at 6:46 pm

Thoughts looking forward to the 2014 Financial Brand Forum In my current article for The Financial Brand (you should read it—click here), I touched on a disease I call sloganitis—a condition in which the afflicted comes up with a slogan and mistakes it for a brand. I thought I’d talk a little more about that […]

Making your app

one of the six …

Posted by on November 6, 2013 at 4:37 pm

… and not one of the 26 Senior Direct Marketing News writer Al Urbanski reports interesting findings from a recent LoyaltyOne and Northwestern University study. It seems that, on average, smartphone and tablet users sport some 26 to 29 apps, respectively. (That’s all? They should see my phone and tablet.) Yet the average user accesses […]

Branding a Bank for the Rising Generation

Posted by on October 31, 2013 at 2:45 pm

A Peek Inside the Brainstorming Session Here’s a macabre thought to start your day: Older customers will die sooner than younger ones. It’s a fact of life that has many a financial institution concerned. Rightly so. I wouldn’t dream of suggesting that bankers’ concern is only for the bottom line. Surely many wish their customers […]