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Cognitive dissonance
over the fate of cash

Posted by on May 1, 2017 at 2:09 pm

You probably know the term cognitive dissonance. It refers to the sensation of gears inside your head grinding to a halt at the appearance of contradictory data. For a good example, look no further than prognostications about the impending fate of cold, hard, tangible currency. Depending on who pipes up and when, the future of […]

The trouble with
daring a hacker

Posted by on April 19, 2017 at 6:37 pm

It has become something of a journalistic fad for reporters to invite hackers to, well, hack them. Without exception, they emerge shaken by two observations: Just how vulnerable they are; and just how much sensitive data they’d forgotten about that awaited discovery. TIME reporter Joel Stein is one of the latest to give it a […]

Catch my presentation on Zelle at PAYMENTS 2017

Posted by on April 14, 2017 at 3:13 pm

I hope you have already marked your calendar for April 23-26 and booked a flight to Austin, Texas. (Unless, that is, you live within driving distance.) You surely do not want to miss NACHA’s PAYMENTS 2017 convention. This year, it will be my honor to take the stage at the event on Tuesday, April 25, […]

India sets off on
the long road to a
cashless society

Posted by on April 5, 2017 at 10:24 pm

The Republic of India hopes to boost digital payments via Aadhaar Enabled Payments and Unified Payments Interface, or UPI. But it faces two problems: Problem 1. Banks are largely responsible for getting merchants to accept digital payment via Aadhaar and UPI. Problem 2. India’s government would like banks to show a bit more oomph in that […]

X, Y, Z … A?

Posted by on March 15, 2017 at 4:10 pm

  If you adopt an alphabetized naming system, think twice before starting with X. You will run out of letters in no time. Having gone through X, Y, and Z, marketers are wondering what to call the rising generation of preschool- and elementary school-age children. Fortune remains agnostic as to what the name will be. […]