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What QuotePro payment kiosks reveal about consumer preferences

Posted by on November 29, 2018 at 3:38 pm

Astute readers may be aware that the digital payments industry has become a thing.  And no wonder. It’s fast. You don’t have to carry around a wallet full of cards or cash. You can pay bills without leaving home, even without getting out of bed, if you want. You avoid nasty germs that like to ride around on […]

Initiative Q:
A show about nothing?

Posted by on November 26, 2018 at 4:17 pm

Fans of the TV series “Seinfeld” will recall an episode in which Jason Alexander’s character, George Castanza, tries to interest Jerry in selling NBC on “a show about nothing.” Seinfeld: So, we go in to NBC, we tell them we got an idea for a show about nothing. Castanza: Exactly. Seinfeld: They say what’s your […]

Digital and Millennials:
Fancy versus fact

Posted by on November 12, 2018 at 2:18 pm

Hi. I’m Matt and I’m a Millennial. (The group responds: Hi Matt!) These days bankers spend a lot of time analyzing Millennials, which is to say, people between the ages of 18 to 37. (Or it is 22 to 38? 20 to 36? No one seems to agree.) And no wonder. We are digital banking’s […]

Amazonian warriors’
bows trained on banks

Posted by on November 5, 2018 at 3:32 pm

A recent Fiserv survey confirms—among other insights—that trust remains a primary driver behind the public’s preference for bona fide banks over non-bank alternatives. Which is why I wish to draw attention to the first runner-up on Reputation Institute’s latest list of America’s most reputable retailers:  Second only to Barnes & Noble was none other than Amazon. Amazon, as you likely […]

Digital banking wins,
but don’t close
branches yet

Posted by on October 30, 2018 at 4:21 pm

Click here or below to read my newest article published by The Financial Brand.