Ambrose Bierce defined resolute as “obstinate in a course that we approve” and year as “a period of 365 disappointments.” Taking them together, one might define New Year’s resolutions thus: A chance at 365 disappointments while trying to hold to a course that we approve. I realize resolutions are supposed to be positive.[1] But a look at their lighter side may […]
Astute readers are likely aware that, in a little over a week, 2018 will draw to a close. And, as of a few days ago, the days are getting mercifully longer again. No one wonder celebrations are popping up throughout the northern hemisphere. However you choose to observe (or not) the holiday season, my family and […]
A curious application just crossed the desk of the United States Patent & Trademark Office. Two weeks ago, MasterCard applied for a patent on its new “… method for anonymization of a blockchain transaction.” “MasterCard’s idea sounds an awful lot like a mixer or tumbler,” reported TNW the day after MasterCard filed its application, “a system often used by cybercriminals […]
This week I’m doing a 180 from last week, when I discussed the importance of infusing a personal feel into digital banking and how to do it. Important as the (seemingly oxymoronic) personal digital touch is, this week I want to examine … The pros of impersonal digital banking. There are certain products that, no matter […]
WITH THE CONTINUED move to digital banking, there looms a danger of losing the personal touch. That doesn’t bode well for an industry built on strong relationships. Contrary to what some may think, there’s no reason that automation cannot promote human connectedness. In an insightful article for The Financial Brand, LendKey’s chief marketing officer Lewis Goldman advises: Based […]