Author Archive

On the importance
of looking the part

October 7, 2015

(A marketing lesson from a bowl of chili) You may have heard me from time to time harp on the importance of never mistaking a brand’s trappings for the brand itself. This is not to say that brand trappings don’t matter. They do. To illustrate, I have invited a bowl of chili to join us. A […]

Posted in Uncategorized | Comments Off on On the importance
of looking the part

iPhone …
or Android
or Android
or Android
or Android
or Android … ?

August 25, 2015

Why “an AOS app” may not be enough REMEMBER WHEN telephones were clunky, corded things you plugged into a wall and used only for the now quaint, so last-century practice of talking? And when offering phones in a choice of colors was a major step forward? Thank goodness the Dark Telephonic Ages are behind us. […]

Posted in Uncategorized | Comments Off on iPhone …
or Android
or Android
or Android
or Android
or Android … ?

Wherein I
introduce
an important
new “product”

August 10, 2015

A significant event occurred last month in the payments industry.Yet for reasons beyond me, it went unreported in the press. You needn’t feel bad if the news didn’t reach you, for in fact it didn’t reach a lot of people. Moreover, you may not have felt its effects. It is only due to its immediate […]

Posted in Uncategorized | Comments Off on Wherein I
introduce
an important
new “product”

“Treat”: A Clinkle in Time

July 31, 2015

Whatever happened to Clinkle? You may recall not long ago when an app by the name of Clinkle was on the tip of every tongue in the payments industry. The brainchild of wunderkind Lucas Duplan, Clinkle looked to be a game changer. No longer. According to Forbes, the company is struggling, losing dollars and employees […]

Posted in Uncategorized | Comments Off on “Treat”: A Clinkle in Time

I don’t mean to brag.
Okay, maybe I mean to a little.

June 30, 2015

For some reason and for the third year in a row, Bank Innovation has shown no better judgment than to include me on its list of “2015 Innovators to Watch.” The 2015 refers to the year, not to the number of innovators, which is a good thing, because 2,015 innovators would have made for a […]

Posted in Uncategorized | Comments Off on I don’t mean to brag.
Okay, maybe I mean to a little.