Author Archive
Antitrust and other anti-anti-competition laws (the two antis are intentional) make for a curious game. They allegedly protect consumers, yet consumers are hardly ever principal players in the game. Actions are more often brought by underdog competitors and would-be dragon-slayers in government. There is no better case in point than the fact that, as reported […]
You’d think that by now the advice below goes without saying. But if your inbox is anything like mine, you can confirm that a lot of marketers still don’t understand permission. Originally posted in two parts on November 22 and 25, 2010. Part 1 With apologies to positive thinking devotees, today’s blog is the first […]
MOST PEOPLE COULDN’T tell you what DNA stands for (hint: deoxyribonucleic acid), much less pronounce it (dē-ˈäk … on second thought, never mind). But since its discovery in 1953, DNA has become a household initialism. It’s no wonder, then, that the 1962 Nobel Prize in Physiology or Medicine went to Francis Harry Compton Crick, James Dewey Watson, and Maurice Hugh Frederick […]
I realize that “it seems like it was just yesterday” is a tired cliché, however, it seems like it was just yesterday that I joined Fiserv as Managing Director, Marketing Strategy and Innovation, Digital Payments. In fact, it was seven years ago this month. Today I’m grateful (and just a little bit amazed) to announce […]
Predicting the demise of checks isn’t new. But when banks abandon them, it’s a whole new ball game. The advent of debit cards predates my own advent, but I am familiar with the way bankers explained them to my parents’ generation: It’s the same as writing a check, just faster and easier. But could it […]