Author Archive

Fiserv Relieves Gas Pains

January 27, 2020

Las Vegas Consumer Electronics Show: Payment at the gas pump just got cooler I once heard a statistician characterize Las Vegas—at, of course, a convention in Las Vegas—as “a monument to people who do not understand probability and chance.” To her point, gambling profits indeed built the town. Reno, about 400 miles to the north, […]

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TBT: Oh what a tangled (dark) web we weave

January 23, 2020

Originally posted October 10, 2017 How the U.S. government helps hackers When you email or visit a website, your computer leaves behind a calling card in the form of its IP address. Short for “Internet Protocol,” the IP address helps devices locate and recognize each other, thus speeding communication. People, too, can identify senders and visitors by […]

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How Facebook retains users, and why it’s not the best method

January 20, 2020

As of this writing, Mark Zuckerberg isn’t budging: Facebook will still run but not fact-check political ads. Not to worry, however: it will continue suspending users for remarks and images its algorithm deems unseemly. This isn’t the first time that Zuckerberg and his brainchild have stepped on a steaming pile of bad PR. Not to be overlooked […]

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Payment fraud takes a ride on public transit

January 13, 2020

While public transit lets riders save on gas and turn commute time into reading, work, or Candy Crush time, it lets fraudsters test stolen data. Readers of this blog are doubtless aware that no shortage of account numbers, complete with names, passwords, maiden names, SSNs, PINs, fingerprints, and other personal data, are available for sale on […]

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TBT: A Peek Inside the Brainstorming Session
(Branding a Bank for the Rising Generation)

January 9, 2020

Originally posted on October 31, 2013 Here’s a macabre thought to start your day: Older customers will die sooner than younger ones. It’s a fact of life that has many a financial institution concerned. Rightly so. I wouldn’t dream of suggesting that bankers’ concern is only for the bottom line. Surely many wish their customers […]

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(Branding a Bank for the Rising Generation)