Author Archive

This one will be brief

December 24, 2018

Astute readers are likely aware that, in a little over a week, 2018 will draw to a close. And, as of a few days ago, the days are getting mercifully longer again. No one wonder celebrations are popping up throughout the northern hemisphere. However you choose to observe (or not) the holiday season, my family and […]

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Will MasterCard strengthen blockchain anonymity?

December 17, 2018

A curious application just crossed the desk of the United States Patent & Trademark Office. Two weeks ago, MasterCard applied for a patent on its new “… method for anonymization of a blockchain transaction.”  “MasterCard’s idea sounds an awful lot like a mixer or tumbler,” reported TNW the day after MasterCard filed its application, “a system often used by cybercriminals […]

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The virtues of impersonal digital banking

December 10, 2018

This week I’m doing a 180 from last week, when I discussed the importance of infusing a personal feel into digital banking and how to do it. Important as the (seemingly oxymoronic) personal digital touch is, this week I want to examine … The pros of impersonal digital banking.  There are certain products that, no matter […]

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Building digital banking relationships

December 3, 2018

WITH THE CONTINUED move to digital banking, there looms a danger of losing the personal touch. That doesn’t bode well for an industry built on strong relationships.  Contrary to what some may think, there’s no reason that automation cannot promote human connectedness. In an insightful article for The Financial Brand, LendKey’s chief marketing officer Lewis Goldman advises: Based […]

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What QuotePro payment kiosks reveal about consumer preferences

November 29, 2018

Astute readers may be aware that the digital payments industry has become a thing.  And no wonder. It’s fast. You don’t have to carry around a wallet full of cards or cash. You can pay bills without leaving home, even without getting out of bed, if you want. You avoid nasty germs that like to ride around on […]

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