Author Archive

Banking on DST

November 11, 2019

Daylight Savings Time wreaks havoc on everyone, but it brings particular challenges to the banking industry. If you happen to live in a place where it is now one hour earlier than it was at this time a little over a week ago, I hope you have recovered from this year’s wrapping up of the […]

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The Financial Brand, now for your ears

November 8, 2019

Jim Marous, editor and founder of The Financial Brand and personal friend, has launched a new podcast, Banking Transformed. If you’re looking for a way to make your commute time its most productive, I recommend giving it a listen.

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Banks, AI, and the greater good

November 4, 2019

It is a defining moment in the life of a jumble of letters when the jumble attains real-word status. While most people understand acronyms like laser, sonar, and snafu, few can identify their component words. (Light Amplification by Stimulated Emission of Radiation, SOund NAvigation Ranging, and it’s just as well that not too many people […]

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The Magic of Digital Payments

October 28, 2019

On my recent trip to Las Vegas, a street magician snagged my attention. (I mentioned this last week.) His show hadn’t yet started and a crowd had not yet begun to gather, so I might have moved on had he not called me over to examine one of his props. But by the time I’d finished, […]

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Checking in on checks

October 21, 2019

Overheard: “I never go to the bank. Except when some jerk writes me a check that I have to cash or deposit.”  As you probably guessed, I overheard that remark some time ago, before consumers could deposit a check by taking a picture of it with a smartphone. According to Wikipedia, the first U.S. financial institution […]

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