Archive for September, 2020
Yesterday when my wife kicked off her ASICS workout shoes, I noticed this line on the removable insole: “Be better than yesterday.” That, I realized, says it. The financial services industry is obsessed with innovation. Rightly so, for we cannot let the competition outstrip us. But when we limit innovation to mean the next big shiny […]
The financial services industry has never been short on clichés. There’s the diminutive clerk wearing a green visor and sleeve garters. The rotund, cigar-chomping financier. The heartless, mustache-twirling userer. Not to be overlooked are clichés the industry brought upon itself through marketing. There’s the “friendly banker.” (“If the banks are so friendly,” comedian Alan King […]
You will doubtless agree that morphing beats going the way of the typewriter. The good news for banks is that morphing in a digital environment represents more than survival. It represents exciting opportunities to prosper in newer and bigger ways. The digital age has not rolled forth without casualties. Type-writers, maps, encyclopedias, calculators, film cameras, […]