Archive for April, 2020

Demand and decline in the payments industry

April 13, 2020

It’s difficult to find—much less write—a news item that doesn’t open with or relate to the coronavirus pandemic. And for good reason. It has pretty well invaded every aspect of our lives. About a month ago, I wrote about predicted effects of the pandemic on digital payments. Though this is by no means the way any […]

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TBT: 3 tips for sorting real from fake

April 9, 2020

Originally published Dec 19, 2013. Now more than ever, knowing what is and isn’t reliable information in the media matters. These tips are still relevant. * * * I love digital media. As one who makes a living helping financial institutions marshal their marketing power, I’d be a fool not to. Even so, digital media they can […]

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Pandemic fraud: Forearming via forewarning

April 6, 2020

Two weeks ago I posted heartening examples of humanity rising to its best in a crisis. But I’m no Pollyanna. Crises also provide opportunities for scum to rise to the surface, and here the current pandemic is proving no exception. Topping the list this time around are medical scams. Some sell “testing kits” that are, […]

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TBT: 10 Tips for Creating Effective Online Surveys

April 2, 2020

This one never seems to go out of date. Writing and distributing surveys is easier than ever. So is doing it wrong, a proud tradition that many companies seem bent on continuing. Originally posted March 31, 2011.  * * * Thanks to the Internet, many tools once exclusive to professionals are now widely available at low […]

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